Primal Solutions, Inc. develops and provides managed software solutions to communications service providers. Its solutions enable communications service providers to automatically capture, correlate, track, manage, monetize, and analyze their communications transaction data. The company's services include applications management services; business process outsourcing services; local and remote data center services; professional services, which comprise planning, business process consulting, training, and implementation support; and customer support services. Its solutions support voice, data, or video services. The company's solutions are used in 70 paging, cellular, wire line, fiber, and hybrid fiber-coaxial networks to support subscribers and transactions. It sells its products through direct sales force and channel partners primarily in the United States. The company was formerly known as Primal Systems, Inc. and changed its name to Primal Solutions, Inc. in October, 1999. The company was incorporated in 1996 and is based in Irvine, California. Primal Solutions, Inc. is a former subsidiary of Billing Services Group Limited.