Unima 2000 Systemy Teleinformatyczne S.A. operates in the information technology (IT) and telecommunications industries in Poland. The company implements and integrates information and communication technology systems contact and call centers, unified messaging, and unified communications, as well as group work systems and CRM systems. It also provides speech analytics systems; data analysis, reporting, and visualization systems; Web collaboration solutions; artificial intelligence systems; Chatbots Web customer service; big data-data analysis systems; and IT data protection and personal data protection solutions, including personal data protection solutions. In addition, the company offers predictive systems; analytical solutions, such as CRM analysis, customer segmentation and CLV affinity analyses, and sales profitability study; and smart building technologies to control and optimize building infrastructure, which enables the reduction of building maintenance costs and ensures comfort and safety of occupants. Further, it provides safety systems for buildings and offices; fire signaling systems that automatically detect and transfer information about the fire and extinguishing systems; and audiovisual systems. Additionally, the company implements control systems, assault and burglary systems, parking systems, call systems, and intercom systems; designs and executes structural cabling; and executes low-voltage networks. It is also involved in the creation and equipment of the server room and data centers; management of processes, properties, and servicing; and organization of conferences and trainings, as well as provision of Axxerion, a platform for managing business processes. The company is headquartered in Kraków, Poland.